If you cannot receive calls, a technical or non-technical problem may be the cause.
Account Status Changes
Make sure your account status is Active and your billing information is up-to-date.
Phone Adapter and Telephone Port Assignments
Make sure your Phone Adapter is active on your account and your phone number is assigned to the correct telephone port.
Internet and Network Connections
Your Voxvon service can be interrupted by an Internet or network connection problem.
Additional Internet and network connection troubleshooting support is available in your Phone Adapter User Guide or Installation Manual.
Telephones, Connections, and Wiring
Verify that your telephone is connected properly to your Phone Adapter.
If you need further assistance getting your Voxvon service working, please Contact Us.
